![]() Citrix encourages customers to visit the GoToMyPC status page to learn about enabling two-step verification, and to use strong passwords in order to keep accounts as safe as possible. Citrix can confirm the recent incident was a password re-use attack, where attackers used usernames and passwords leaked from other websites to access the accounts of GoToMyPC users.Īt this time, the response includes a mandatory password reset for all GoToMyPC users. Once Citrix determined the nature of the attack, it took immediate action to protect customers. In case you did not see the follow up communication.Ĭitrix takes the safety and security of its customers very seriously, and is aware of the password attack on GoToMyPC. Hat-tip: Thanks to for first bringing GoToMyPC’s security advisory to my attention.įound this article interesting? Follow Graham Cluley on Twitter to read more of the exclusive content we post. The news of the GoToMyPC security breach comes soon after users of TeamViewer, another service for remote desktop access, claimed that their accounts had also been attacked – although the company has denied that it has suffered a security incident. GoToMyPC is sensibly recommending customers enable two-step verification, which will mean any potential hackers will need more than your password alone to access your account. ![]() Has GoToMyPC suffered a data breach, with passwords nabbed from its servers by online criminals, or is it that attackers are using credentials stolen from other sites to gain access to GoToMyPC accounts? It’s also a pity that the details are a little sketchy. It’s a shame in their recommendations GoToMyPC’s security team left out the most important one of all – don’t reuse your passwords in multiple places.Īfter all, it’s sensible that your GoToMyPC password has been changed – but you also need to ensure that you change your passwords on any site *other* than GoToMyPC if you were making the mistake of not using unique passwords. Substitute numbers for letters that look similar (for example, substitute “0” for “o” or “3” for “E”.Make it Complex – Randomly add capital letters, punctuation or symbols.Select strong passwords that can’t easily be guessed with 8 or more characters.To reset your password please use your regular GoToMYPC login link. To protect you, the security team recommended that we reset all customer passwords immediately.Įffective immediately, you will be required to reset your GoToMYPC password before you can login again. Unfortunately, the GoToMYPC service has been targeted by a very sophisticated password attack.
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